Meetings in Person

We are pleased to offer a "COVID-19 Secure" opportunity to meet and view our collection.

Available between 10:30am and 3pm at selected locations across England and Wales.

To request a meeting in person or a video conference please click here.

  • Safety First

To keep everyone as safe as possible we ask that you do not request a personal meeting if you are particularly vulnerable to COVID-19 or have any of these symptoms: fever, dry cough, loss of taste or smell, tiredness, aches and pains, sore throat, diarrhoea, conjunctivitis, headache, a rash on skin, and/or discolouration of fingers or toes. If you are feeling unwell or uncertain we would be very happy to arrange a video meeting with you instead.

  • The Venue

We only use venues with their own or a nearby car park.
The number of attendees is limited to a maximum of two (plus one person from W&H).
Upon arrival the venue's staff will provide guidance on social distancing, hygiene and the use of facilities.
Floor tapes and stickers will be in evidence to ensure all visitors can safely move through the building.

  • Meeting Room

Surfaces in the meeting room will be cleaned immediately prior to your arrival.
Hand sanitizer and disposable gloves will be available in the meeting room for your use.
As items will be passed between us, we will wear protective gloves.
Please bring your own refreshments such as a bottle of water.

  • Social Distancing

We will aim to maintain social distancing of 2m at all times.
A transparent screen will be positioned on the desk to provide additional safety.
For your protection we will wear a face mask during the meeting.
It will be necessary to wear a face covering in the public areas of the venue.

  • Our Meeting

The focus of the meeting is to discuss your ideas, look at designs, and explore options for precious metals and diamonds.
We will also be able to measure your ring sizes and answer questions.
The meeting duration will be a maximum of an hour and a half.
It's important to us that our meeting is enjoyable so if any further details would be helpful do please contact us.

COVID-19 Secure Public Notice


Warranty
We guarantee our gay and lesbian wedding rings and engagement rings against manufacturing defects for 10 years from the date of delivery. If any defect in the production process becomes evident we will put it right free of charge.

However, wear and tear is excluded. All precious metals are easily scratched and dented. Wearing one ring against another will cause damage over time. Your rings may lose their round shape due to external pressure. And accidents occur. The settings of diamonds wear too so we recommend having them checked at regular intervals.

See our Terms & Conditions for full details of our 10 Year Guarantee.

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